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Brother Addresses Allegations of Firmware Updates Bricking Printers
Brother Industries has firmly denied allegations that its firmware updates intentionally brick printers when used with third-party ink cartridges. The company clarified that these updates do not cause degradation in print quality or the removal of existing printer features. In response to concerns raised by customers and independent users, Brother maintains that their updates are designed solely for performance improvement and security enhancements. They emphasize their commitment to customer satisfaction while addressing the growing scrutiny around printer functionality and compatibility with non-genuine supplies. Brother encourages users to explore their official inks and supplies for optimal printer performance.
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