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ChatGPT Integrates Shopping Features, Users React to Monetization Shift
The integration of shopping features into ChatGPT has sparked a significant reaction from users, with many drawing parallels to the enshittification concept. This concept, popularized by Cory Doctorow, describes how platforms gradually deteriorate due to increased monetization efforts. OpenAI's new features enable users to search and purchase consumer products seamlessly, integrating rich natural-language prompts with a click-to-buy functionality. The update, available to all users, involves providing product recommendations based on user preferences and reviews from multiple sources. However, early adopters have expressed dissatisfaction with these changes, highlighting concerns over the potential decline in the platform's user experience. As ChatGPT challenges Google's dominance in online shopping, the move underscores a strategic shift toward e-commerce, raising questions about the balance between user experience and revenue generation.
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